The pool police showed up and took one of the chairs and sat it three feet away saying it’s reserved for pool guests. (The chair was sitting about 3 feet away in a large area of chairs). We put the lounge chairs in front of our cabana and scooted another chair in front of the cabana. There were two lounge chairs, three arm chairs and one small couch. These cabanas are advertised as accommodating four adults. We arrived at 11:00 am when the cabanas are available. The pool was not at all crowded on this day. The casino and hotel are awesome! I’m writing a review for the **POOL/CABANAS** My two sisters and I rented a cabana on a Monday. There were lounge chairs spread out willy nilly all over the place across the pool near the (don’t eat there!) snack. I understand rules are rules but this rule has got to be the most asinine policy ever. He gave in saying no exceptions will be made again. He suggested one of us go to the lawn behind the cabanas and sit there. I had to go to the powers that be to beg for a chair so my sisters and I could sit together. Am I not a guest at this pool? Am I not gambling in the casino? Eating at your restaurants? Staying in your hotel? Am I not a pool guest?

This was not our first visit, but it was definitely the last.My two sisters and I rented a cabana on a Monday. Additionally the no smoking rooms smelled like an ashtray and the bathrooms were not clean. And I gaurantee you we would be charged extra if we stayed 1 minute past check out.

She reluctantly agreed to store it for us in the back but had 'no room' for our luggage, so we could not even go to the arcade with the kids. We had a large birthday cake that had to be refrigerated and a gallon of milk. The very rude lady at the front desk explained that there was no guarantee of a room until 7pm even though check-in is at 3pm. The kids were antsy after being bound up.

Over 90 minutes later, we asked again about the rooms. We were told that it would be 30 to 45 minutes before even 1 of the 3 rooms were ready. After calling to confirm check-in time of 3 pm, we arrived as a group at 3:30 pm. Group of 10 of us planned holiday/birthday trip in 3 rooms (4 kids).

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